1. Photos of Therapist(s)
Due to the regulations of the Authorities, Cloud Nine BodyCare is not allowed to share / show any photos of our Therapist(s) and any such request will not be acceded.

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2. Showering Time
Please be advised that showering time is considered part of the treatment duration.

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3. Tipping to Therapist(s)
Cloud Nine BodyCare does not condone behaviour of Therapist(s) who demand for tips from the Client(s) as tipping is out of Clients' goodwill and willingness.

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Should you experience such behaviour, please do not hesitate and report it immediately to our Front Desk so that we can conduct investigation and take the needful actions.

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4. Negotiating of Prices by Therapist(s)
Cloud Nine BodyCare does not condone behaviour of Therapist(s) who negotiate price with the Client(s).

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Should you experience such behaviour, please do not hesitate and report it immediately to our Front Desk so that we can conduct investigation and take the needful actions.

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5. No-Show Policy

Please be advised that Cloud Nine BodyCare will not be able to accept future bookings from clients who did not show up for their bookings twice without pre-informing Cloud Nine BodyCare.